New app to track problems, quicken fixes around Wellington


By Catherine Gabe - cgabe@civitasmedia.com



Photo by Catherine Gabe | Wellington Enterprise

Village manager Steve Pyles shows how a process map can take a seven-step process and trim it down to three steps. Using the Geographic Information Systems, and the help of residents, Wellington hopes to soon streamline maintenance jobs.


You will soon be the eyes and ears of a mobile tracking system seeking out potholes, non-working streetlights, and brush collection issues around Wellington.

Known as a Geographic Information System, the system tracks conditions, patterns, and work orders to help government be more efficient, said village manager Steve Pyles.

Residents may be able to download GIS applications to their smart phones as early as June.

About 75 percent have smart phone apps and half of us launch one every day, said Pyles, who is hoping the new mobile system catches on with residents.

The village may offer some incentives or prizes to make people aware of the system.

For now, Wellington is getting ready to subscribe to a company called Facility Dude, which will implement the technology applications. The company works with 40 counties in Ohio and numerous cities nationwide, said Pyles.

GIS will be able to signal exactly where residents see broken fire hydrants, trash on treelawns, and water main breaks. Village employees will get the updates quickly via mobile phones or tablets in the field.

“People may really take to this and if we can get people in the habit of doing it it will improve our efficiencies,” Pyles said.

For instance, with brush pickup, the village currently drives methodically up and down each and every street. This system will allow residents to call when they put out brush.

A neighbor could also call in the brush pickup as could a city employee. “As we get more efficient to getting where they are at we will better be able to accomodate people that we miss,” he said.

Being able to respond better will save employee time, money and fuel, Pyles said. Some places using the system report they are 50 percent more efficient, he said.

The subscription costs $5,600 annually and Pyles said it won’t take long to recoup that amount, perhaps even with the first year’s large brush pickup.

“Until we actually see it in action and we start to calculate out how long it took us to do something versus the new way we aren’t sure what the cost savings will be,” Pyles said. “We are sure it will return its investment in terms of time, fuel, and wear and tear on equipment.”

Catherine Gabe can be reached at 440-647-3171 or @ReporterGabe on Twitter.

Photo by Catherine Gabe | Wellington Enterprise

Village manager Steve Pyles shows how a process map can take a seven-step process and trim it down to three steps. Using the Geographic Information Systems, and the help of residents, Wellington hopes to soon streamline maintenance jobs.

http://aimmedianetwork.com/wp-content/uploads/sites/25/2016/02/web1_IMG_1553.jpg

Photo by Catherine Gabe | Wellington Enterprise

Village manager Steve Pyles shows how a process map can take a seven-step process and trim it down to three steps. Using the Geographic Information Systems, and the help of residents, Wellington hopes to soon streamline maintenance jobs.

By Catherine Gabe

cgabe@civitasmedia.com